FRAUD WATCH: Motorists are at risk as ‘ghost broking’ car insurance scammers strike

13th Feburary 2018

Credit Cards

The news broke yesterday that thousands of UK motorists could be at risk of being scammed when they buy their car insurance as fraudsters embark on a campaign which has been dubbed 'ghost broking'. This new movement means that people could be buying worthless car insurance online by fake companies which have been set up to reap the revenue for annual car insurance policies.

In response the City of London Police's Insurance Fraud Enforcement Department has launched a campaign to raise awareness of fraudsters selling fake car insurance and warn motorists to 'Steer Clear of Fraud'.

Commenting on this movement, Craig Anderson Senior Assistant Director at Call Wiser said: "Security and fraud prevention is among the main concerns to insurers and brokers. In the past three years, over 850 reports of ghost broking have been reported to ActionFraud, with reported losses from individuals and organisations totalling £631,000.

At Call Wiser, we work hard to protect our customers from fraud and we encourage them to ask questions before they buy. In fact, our motto is 'it's better to talk', so pick up the phone and call us for a quote, that way you can be reassured you are getting a legitimate service which will cover all your needs.”

To help protect our customers from ghost broking, we have put together some top tips to ensure that you are protected from fraud when applying for car insurance in 2018.

Check once, check twice

Before you commit to buying your car insurance, make sure you check the legitimacy of the vendor you are looking to purchase from. Check at least two or three third party sources for information on the company, read reviews from reputable sites and if still unsure, phone the company and ask for information directly.

Read reviews

Using a search engine like Google or Bing can give you all sorts of information on a company, including what people are saying on forums and social media. So, if there are negative reviews and people warning against using the service then steer clear. Equally, this may bring back results where the company is shown in a good light, which will encourage you that they are a legitimate firm.

Check the site you buy from

Doing a thorough search of the website of the company which you’re looking to buy from can help you understand if they are legitimate or not. Think about the language used, does it sound professional? Check where they are based and if the contact details all add up. You should also look for a privacy policy and company history on the site - this may state how long the company has been in operation, their ethical stance, and their mission statement.

It's better to talk:

Call from a mobile
0333 003 3270

Or FREE from a landline
0800 298 2190


Call Wiser is a trading name of Be Wiser Insurance Services Ltd. Registered in England No. 6097813. Be Wiser Insurance Services Ltd are Authorised and Regulated by the Financial Conduct Authority 465471

Call Wiser, Riverside House, 35-37 Bridge St, Andover, Hampshire, SP10 1BE, 0333 003 3270, general@callwiser.co.uk